Professional Galileo Training
Comprehensive hands-on training on Travelport Galileo Smartpoint. Learn multi-window navigation, lowest fare search, PNR management, and automated ticketing from industry experts.
Galileo GDS Training
Authorized Academy Curriculum
About This Program
Comprehensive Practical Training on Galileo GDS
Travelport Galileo is the operational backbone for thousands of international travel agencies, corporate consolidators, and Online Travel Agencies (OTAs). Our practical Galileo training covers Smartpoint interface navigation, A through E multi-window management, Fare Shopper lowest-fare queries, PNR creation, segment status codes, automated ticketing, penalty calculations, and Basenet queue systems.
Smartpoint Multi-Window (A–E)
Navigate Galileo Smartpoint with confidence across multiple simultaneous terminal work areas (Windows A to E).
Flight Availability & Segment Sell
Perform real-time schedule displays, direct/connecting flight sells, dummy bookings, and seat assignment entries.
Fare Quote (FQ) & Fare Shopper
Master fare display entries, Fare Shopper lowest-fare search, historical pricing, and airline commission breakdowns.
Special Services (SSR & OSI)
Add meal requests, wheelchair assistance, infant SSRs, frequent flyer numbers, and passport/advance passenger info (DOCS).
Ticket Issuance & Same-Day VOID
Generate e-tickets, manage form of payment (FOP), inspect ticketing status, and execute same-day VOID operations.
Ticket Exchanges & EMD Ancillaries
Perform voluntary/involuntary ticket exchanges, recalculate fare differences, manage partial/full refunds, and issue EMDs.
12-Module Practical Syllabus
- Galileo
- A, B, C, D, E Window Functions
- Keyboard Navigation & Screen Layout
- Airline Types: LCC vs GDS
- Fare Types in Airlines: Published, SME, NDC, SOTO
- Fare Knowledge Types: Live Fare, Group Fare, Series Fare
- Encoding/Decoding: Cities, Airlines, Aircraft
- Availability Search
- Fare Shopper Overview
- Phonetic Abbreviation Chart
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Career Opportunities & Target Roles
GDS certification is the #1 mandatory technical qualification required by airlines, airport ground handlers, and international travel desks.
Travel Agency Ticketing Executive
Issue international/domestic tickets and handle agency booking desks for top travel agencies.
OTA Flight Operations Consultant
Manage online flight booking exceptions, schedule cancellations, reissues, and customer refunds.
Airport Customer Service Agent
Provide rapid airport desk passenger assistance, last-minute rerouting, and baggage SSR coordination.
Corporate Travel Specialist
Handle enterprise corporate accounts, queue clearing, and complex multi-city itinerary planning.
Pradhuman Singh Rathore
Founder & Chief GDS Trainer
IATA Certified Aviation Professional
Why Learn with Aeroxa Academy?
"Our training at Aeroxa Academy is designed to bridge the gap between classroom theory and real-world airline ticketing desks. You will execute real commands, learn how to prevent costly Agency Debit Memos (ADMs), and become job-ready from day one."
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Galileo GDS Training by City
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