Detailed Course Syllabus

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Professional Sabre Training

Training by: Pradhuman Singh Rathore | GDS Trainer | Founder – AEROXA ACADEMY

About the Training

This training program at AEROXA ACADEMY is designed for individuals who want to build a strong foundation in the travel industry. Whether you're a beginner planning to start your own travel agency, a student exploring career opportunities in tourism, or an existing travel agent looking to upgrade your technical skills—this course is built for you. We focus on practical, hands-on learning using GDS systems like Sabre, Amadeus, and Galileo, with step-by-step guidance, downloadable notes, and real-world examples. Each module is carefully crafted to ensure clarity, confidence, and global professionalism.

Comprehensive Course Modules

M1:Module 1: Sabre GDS Fundamentals

  • Introduction to GDS & Sabre
  • Sabre Red 360 overview
  • Sabre Work Area Tabs A–F
  • Sabre workspace & navigation
  • Sign-in / Sign-out
  • Basic Sabre entries
  • IATA, airline & airport codes
  • Encode / Decode
  • Sabre terminology

M2:Module 2: Flight Schedule & Availability

  • Flight schedule display
  • Flight availability
  • Direct & connecting flights
  • Booking classes / RBD
  • Flight information
  • Aircraft information
  • Minimum Connecting Time
  • Baggage information
  • Availability by date

M3:Module 3: PNR Creation

  • PNR creation
  • Passenger name entry
  • Adult / Child / Infant
  • Contact details
  • Ticketing field
  • Received From
  • End Transaction
  • PNR retrieval
  • Itinerary display
  • Record locator

M4:Module 4: PNR & Segment Management

  • Selling air segments
  • Confirmed segments
  • Waitlist segments
  • Open segments
  • Passive segments
  • Segment cancellation
  • Segment modification
  • Change of date / flight
  • PNR split / divide
  • PNR history

M5:Module 5: SSR, OSI & Passenger Information

  • SSR
  • Meal requests
  • Wheelchair requests
  • Seat requests
  • Special assistance
  • Frequent Flyer
  • OSI
  • Passport information
  • DOCS
  • DOCO
  • DOCA

M6:Module 6: Fare Display & Pricing

  • Fare display
  • Fare basis
  • Fare rules
  • Fare quotation
  • PNR pricing
  • Fare Shopping / Low Fare Search
  • Lowest fare options
  • Fare comparison
  • Child / Infant pricing
  • Tax breakdown
  • Fare calculation

M7:Module 7: Ticketing

  • E-ticketing
  • Ticketing requirements
  • Form of Payment
  • Commission
  • Ticket issuance
  • Ticket display
  • Ticket record / ETR
  • Tour Code
  • Endorsements
  • Ticket modifiers

M8:Module 8: Advanced Fare & Ticketing

  • Manual fare
  • Fare construction
  • Fare calculation
  • Published fares
  • Private fares
  • Net fares
  • Net Remit
  • IT / BT fares
  • Corporate fares
  • Advanced ticketing

M9:Module 9: Ticket Reissue

  • Ticket reissue
  • Reissue procedure
  • Fare difference
  • Tax difference
  • Change fee
  • Manual reissue
  • Reissue pricing
  • Ticket change procedures

M10:Module 10: Refund & VOID

  • Ticket cancellation
  • Ticket void
  • Full refund
  • Partial refund
  • Refund procedure
  • Refund with penalty
  • Tax refund
  • Refund of partially used ticket
  • Refund history

M11:Module 11: EMD & Ancillary Services

  • Introduction to EMD
  • EMD-A
  • EMD-S
  • Ancillary services
  • Baggage services
  • Seat services
  • Additional services
  • EMD issuance
  • EMD display
  • EMD refund
  • EMD void

M12:Module 12: Queue & Practical Training

  • Queue introduction
  • Queue management
  • Queue placement
  • PNR history
  • Schedule change handling
  • Basic Sabre practical exercises
  • Domestic booking practice
  • International booking practice
  • Ticketing practice
  • Reissue & refund practice
  • Complete PNR practice